Store Policies

  • All orders are charged in Canadian dollars with applicable taxes.
  • We accept MasterCard, Visa and American Express.
  • Your card will be charged upon ordering. 
  • Unless otherwise noted, you will receive a tracking number for your shipment within 1-2 business days. (Power supply shipments and gift cards do not offer tracking.)
  • If you would like to ship your order to an address different than your billing address, once your order is complete, please contact us to make arrangements. 
  • For your security, we require someone to sign for the package upon delivery.
  • Your Tablo unit comes with a 30-day free trial of our subscription-based services so you can can enjoy everything Tablo has to offer, right out of the box. Your trials begin on the day your Tablo is activated.
  • After 30 days, you may choose to purchase a TV Guide Data and/or Premium Service subscription at account.tablotv.com starting at $5.49 CAD per month.

    If you have any questions about your order, send an email to store@tablotv.com


    30-Day Money-Back Guarantee
    Of course, we hope you love your Tablo device, but if you're unhappy for any reason we offer a 30-day money-back guarantee on DVRs. Power supplies, replacement remotes, and gift cards are all FINAL SALE. Refunds on DVRs will exclude the cost of shipping and customers must pay for return shipping. For our full warranty and return policy, click here.


    What Does 'Refurbished' Mean?
    Refurbished Tablo products are restored to a like-new state at Tablo HQ. They are verified to work properly and include all parts and accessories (original or comparable substitutes) and include the 30-day trial of our TV Guide Data Service and Premium Service subscriptions. External packaging may show some wear and tear. All refurbished products sold by Tablo are covered by Tablo’s 12-month warranty policy and 30-day money-back guarantee. 

    Free Shipping Every Day
    Enjoy free shipping on all Tablo products. No minimum purchase required.